Follow these steps how to reset the WiFi connection and reconnect the Smile P1 to WiFi:


1 - Delete the network settings (optional)

Press the black button on the Smile P1 for 5 seconds: the middle (STATUS) light flashes 5 times, the top light (WLAN) then flashes quickly. The network settings are deleted. Wait until the Smile P1 has restarted; the middle (STATUS) and top (WLAN) lights blink regularly.



Then follow the steps in the instruction video that you can find here: 


The fastest way to connect the gateway to the internet is WPS (if the router supports it), as also explained in the instruction video above.


First you activate WPS on the router, and shortly afterwards you activate WPS on the Smile P1, by pressing the black button for 2s. The gateway will be automatically connected to the wifi. As soon as the gateway is connected, the WiFi LED will flash (communicate) irregularly fast, then the gateway will automatically restart once.


Or continue with the steps below.


2 - Connect to the Smile P1

• Connect your smartphone or tablet to the Smile P1's WiFi network that starts with "smile_", for example "smile_a12bc3".

• For the password, enter the ID in lower case, so do not use capital letters. The ID consists of 8 letters and is printed on a label on the back of the Smile P1.

• Your phone may give a message that there is no internet, it doesn't matter for now, continue with the next step.


3 - Connect the Smile P1 to your WiFi network

• Navigate to in the web browser of your smartphone / tablet / laptop

• The “Settings”> “Network settings” page appears automatically.

• Press "Scan" and select your own WiFi network.

• Enter the password of your own wifi network

• Check that DHCP client is on, if not turn it on.

• Save the settings.




4 - Wait until Smile P1 is connected to the internet

• Wait until the Smile P1 has restarted; the middle (STATUS) light is on steadily. When the Smile P1 is connected to the network, the top (WLAN) light flashes.



• Make sure you reconnect your smartphone / tablet / laptop to the Wi-Fi network on which you have just set up the Smile P1.


5 - Use the Plugwise Home app

Install and open the Plugwise Home app from the Play store:

  Plugwise Home in Play store  Plugwise Home in App Store


Use the ID to add the Smile P1. Entering a name is not required.