General

Which payment methods can I use?
To pay for your order, you can use iDeal, Bancontact or Credit Card. There are no extra costs.
Fri, 12 Mar, 2021 at 3:30 PM
What are the shipping costs for my order?
A fixed shipping rate of € 7,25 applies within the Netherlands. Outside the Netherlands, the shipping costs are automatically calculated for you during the ...
Fri, 12 Mar, 2021 at 3:30 PM
What is the delivery time for my order?
Do you order before noon on a working day? Then you have that morning at home. In some cases it may happen that the delivery is delayed due to circumstances...
Fri, 19 Feb, 2021 at 8:51 AM
What shipping methods are available?
Within the Netherlands we use the service of PostNL. Outside the Netherlands we use the service of FedEx.
Fri, 19 Feb, 2021 at 8:50 AM
Do you also ship internationally?
Yes, we also ship internationally. Shipping costs will be automatically calculated based on the country where the package is sent to.
Fri, 19 Feb, 2021 at 8:50 AM
I have not received a confirmation email for my order, what now?
It is possible that this confirmation email has ended up in your unwanted mail / spam. Can't find the confirmation email here either? Send a message via...
Fri, 12 Mar, 2021 at 3:33 PM
Can I still change or cancel my order?
As long as you have not paid yet, you can still change the order. Once you have paid for the order, you cannot cancel it.   Still not satisfied? It is pos...
Fri, 19 Feb, 2021 at 8:45 AM
Do I have a warranty on my items?
Yes, our products have a warranty period of 24 months after purchase. See the conditions on our terms and conditions page.
Fri, 12 Mar, 2021 at 3:35 PM