The black pusher has fallen off the Tom/Floor, how do I put it back?
The black pusher of the Tom and Floor can fall off if it moves while Tom/Floor is not mounted on a radiator or underfloor heating. Put the black pusher ...
Thu, 10 Mar, 2022 at 11:57 AM
How can I update the firmware oa Tom/Floor?
Sometimes it can happen that the firmware of a Tom/Floor is not updated. Especially if the Tom is on batteries, the update will be slower and there is a gre...
Tue, 13 Sep, 2022 at 9:50 AM
Why does the Tom make noise once it is open?
Is Tom partially or fully open and does the thermostatic radiator valve continue to make noise? This is due to one of the following reasons: The pump s...
Tue, 24 Jan, 2023 at 8:55 AM