Internet

How do I connect Anna to the internet?
Anna via NLE or ENI/Eneco Does the Plugwise Home app no longer work and did you order your Anna via NLE, ENI/Eneco or KPN? First look at these pages for mo...
Mon, 25 Oct, 2021 at 5:06 PM
Why can't I connect to the Smile T's network?
Wait for the Smile T to boot up completely before trying to connect to it. The Smile T is in registration mode when the lights “WLAN” and Status ”flash slow...
Fri, 12 Mar, 2021 at 3:53 PM
How do I put Anna in registration mode?
Press the black button on the Smile T for 5 seconds. You can count by the blinking of the “Status” light. Release the black button when the light has blinke...
Fri, 19 Feb, 2021 at 9:26 AM
Why can't I open the HTML interface (http://192.168.40.40) during installation?
Install Anna When you install Anna for the first time, Anna is in registration mode. Only when Anna is in registration mode you will see Anna's network...
Fri, 24 Sep, 2021 at 5:48 PM
How do I get to the network settings?
If you want to connect Anna to WiFi for the first time or if you want to change WiFi network, you can do this in the network settings. How you can open the ...
Mon, 20 Dec, 2021 at 4:16 PM
What requirements must my WiFi network meet?
2,4 Ghz The signal of a wireless WiFi network is transmitted on a frequency of 2.4 GHz or 5.0 GHz. The gateway (Adam, Anna, Smile P1) can only connect to a...
Mon, 29 Mar, 2021 at 1:55 PM
Why can't the Smile find my WiFi network?
Check the WiFi range where you placed the Smile. When your smartphone indicates that there is a WiFi range of at least 2 reception lines, you can assume th...
Fri, 19 Feb, 2021 at 9:24 AM
I have insufficient WiFi coverage at the boiler, what now?
A WiFi extender, multiple access points or WiFi via the socket (powerline) can offer a solution to amplify the signal. A WiFi repeater / amplifier that send...
Fri, 19 Feb, 2021 at 9:23 AM
I have a WiFi extender, why is the internet signal still not good?
In our experience, a WiFi repeater / amplifier that sends out its own signal often does not improve the network. A WiFi extender, multiple access points or ...
Fri, 19 Feb, 2021 at 9:23 AM
How do I reset the WiFi connection?
Press the black button on Anna for 5 seconds. You can count with the blinking of the “Status” light. Release the black button when the light has blinked 5 t...
Fri, 19 Feb, 2021 at 9:22 AM