General
When adding a Plugwise device to the app, a security key is created so that the app on your phone can access it outside the home. Sometimes things can go wr...
Fri, 19 Feb, 2021 at 8:41 AM
Only the functionalities that are supported by your boiler and / or thermostat are shown in the web interface of Adam.
Fri, 19 Feb, 2021 at 8:39 AM
If you are unable to add a module to Adam, you can try one of the following: Try registering the module closer to the Adam. If you register a module, it ...
Fri, 19 Feb, 2021 at 8:39 AM
Up to 60 modules can be added to Adam. Do you want to use more modules? Please contact sales@plugwise.com.
Fri, 19 Feb, 2021 at 8:37 AM
It depends. Connect the Zigbee stick in the Adam with up to 6 battery-powered modules. If you have more modules, you have to install one or more modules and...
Fri, 19 Feb, 2021 at 8:36 AM
Adam listens the communication between the thermostat and the boiler and, if necessary, requests additional information from the boiler. The measurement dat...
Fri, 19 Feb, 2021 at 8:36 AM
Do not worry. Your installer will only receive the measurement data about your heating system with your permission. Via the web interface of Adam you will f...
Fri, 19 Feb, 2021 at 8:35 AM
In order to provide you with the best possible service, you can temporarily open the helpdesk connection on Adam. A Plugwise helpdesk employee can then imme...
Wed, 16 Jun, 2021 at 5:16 PM
Something went wrong in the Adam. Remove the power from the Adam for 5 seconds. After Adam has started, all modules will make contact again.
Thu, 18 Feb, 2021 at 8:43 AM
Plugwise app for Homey Website: https://homey.app/en-gb/app/com.plugwise.adam/Plugwise/ The official Plugwise app for Homey. This connects the Adam gat...
Wed, 23 Jun, 2021 at 2:50 PM