Note the following points to be able to add Anna in the Plugwise Home app:

  • Make sure you are connected to the same network as Anna. Only then can you add Anna in the Plugwise Home app.
  • Make sure Anna is connected to the internet. See how to connect Anna to the internet on this page: How do I connect Anna to the internet?
  • Did you order your Anna via NLE or ENI/Eneco? First look at these pages to transfer your Anna to Plugwise: