General
For more information about switching from NLE (Dutch Energy Company) to Plugwise you can go here: NLE Anna transfer
Fri, 12 Mar, 2021 at 3:46 PM
Your Anna is, with a monthly subscription, obtained through the energy supplier NLE (Nederlandse Energie Maatschappij). That is why you should in principle ...
Mon, 27 Sep, 2021 at 5:56 PM
Your Anna is linked to a monthly subscription, obtained through the energy supplier ENI/Eneco. That is why you should in principle turn to them for support....
Mon, 27 Sep, 2021 at 5:59 PM
In order to provide you with the best possible service, you can temporarily open the support connection with the Smile so that Plugwise's helpdesk emplo...
Mon, 11 Oct, 2021 at 4:45 PM
The icons/symbols on the Anna screen mean the following: Please note, the radiator icon/symbol is only shown in the Adam HA. If Anna is touching an Ad...
Wed, 23 Nov, 2022 at 8:46 AM
Plugwise app for Homey Website: https://homey.app/en-gb/app/com.plugwise.adam/Plugwise/ The official Plugwise app for Homey. This connects the Anna gatewa...
Wed, 23 Jun, 2021 at 2:50 PM
Your Anna is linked to a monthly subscription, obtained via the KPN Smart life. That is why you should in principle go to them for support. Unfortunately, K...
Mon, 25 Oct, 2021 at 4:57 PM
If the Anna is not yet connected to the internet, a temporary smile_xxxxxx WiFi network is visible. The exact name of the smile_xxxxxx network can be found ...
Tue, 23 Nov, 2021 at 10:12 AM
You simply add Anna to Domoticz in the following way: Install Domoticz. At hardware setup you add a new hardware device "Plugwise Anna Thermostat&qu...
Fri, 23 Dec, 2022 at 2:09 PM
You can only view Anna's graphs if you are at home and connected to the same network as the Anna. Open the web page in one of these ways: Via the b...
Wed, 19 Jan, 2022 at 2:18 PM