How can I reset a Tom or Floor?
The instructions for a Floor are the same as for a Tom.   Reset a Tom / Floor: Press the button for 10 seconds, the LED flashes 10 times. If all went w...
Fri, 12 Mar, 2021 at 4:15 PM
Can I install a zone with only a Tom?
Tom also measures the temperature. So you can install a zone with only a Tom and no Lisa. However, because Tom is close to a radiator that gives off a lot o...
Tue, 16 Feb, 2021 at 4:17 PM
Why is it not possible to add Tom or Floor to Adam?
If you are unable to add a module to Adam, you can try one of the following:   Try registering the module closer to the Adam. If you register a module, i...
Thu, 11 Feb, 2021 at 11:50 AM
Why do the batteries drain within two days?
You registered Tom while he was on USB power. As a result, Tom now acts as a router with which other modules talk to Adam via Tom. As a router, Tom uses mor...
Tue, 16 Feb, 2021 at 4:17 PM
Why does one of the zones heat up when there is no heat demand for that zone?
If another zone does have heat demand, hot water will flow around. If the zone does get warm without heat demand, the radiator valve may not be closed compl...
Thu, 11 Feb, 2021 at 11:49 AM
Why do I get a message that Tom is no longer available?
If Tom is powered by batteries, they are probably empty. Are the batteries not empty or is Tom / Floor powered by USB? Then remove Tom / Floor from the powe...
Thu, 11 Feb, 2021 at 11:46 AM
Why do multiple modules have a last contact date that is more than a few hours old?
Something went wrong with Adam. Get the power from Adam for 5 seconds. After Adam has started, all modules will make contact again.
Thu, 11 Feb, 2021 at 11:41 AM
Tom/Floor does not close properly, how can I adjust the pushing force?
Do you notice that the radiator or underfloor heating is warm while Tom/Floor should be closed? In some cases this can be solved by adjusting the pushing fo...
Wed, 23 Jun, 2021 at 10:27 AM
Homey integration, how does it work with Tom & Floor?
There are two Homey apps available that allow Tom/Floor to work together with Homey. Plugwise app for Homey Website:
Wed, 23 Jun, 2021 at 2:52 PM
How do I make the Tom/Floor a Router or an End Device?
In Adam HA's zigbee network, devices have one of the following roles: Router: A zigbee device that is a Router has a better range and can forward mess...
Wed, 22 Dec, 2021 at 2:28 PM